Returns and Refunds

Return Form

If you are not happy with your purchase, you have 20 business days from delivery to return your items.

There are two easy ways to return your order:

  • Fill out the online Return Form and contact the courier to have the package sent back to our warehouse;
  • Return your package to the nearest Zegna store including all documents. Our staff will take care of everything for you.

You can find complete details on return conditions in the Return Center.

We reserve the right to refuse returns that are shipped after the 20-day grace period has expired or items that are not in the same condition you received them in.

Enter the Order Number relating to the products you want to return.
Order Number Send